CSV to Sugester
migration service

Effortless , no special knowledge or coding required. A complete CSV to Sugester data migration software.

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Your best tool for CSV to Sugester data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and see the miracle happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Attach the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we developed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from CSV to Sugester

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in Sugester.

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When migrating your data from CSV to Sugester we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to Sugester

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to Sugester work

  • Prepare

    Register and go to our migration tool.

  • Pick and link your CSV service desk with HDM.

  • Grant access to your Sugester account.

  • Describe your business needs

    Let us know what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We will research your case and send you with a cost and a scope of tasks.

  • Migrate from CSV to Sugester all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Sugester import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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