CSV to SpiceCSM
migration service
Smooth , no special knowledge or coding required. A complete CSV to SpiceCSM data migration instrument.
CSV to SpiceCSM
Your best tool for CSV to SpiceCSM data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.Record completion
Transfer your help desk data in full to ensure that no ticket is missing vital customer service information.Automated migration
Afraid that you’ll need special skills to move your info? Don’t be as we made sure that our tool simple to use as possible.
Attach the platforms, select data, click ok, and the migration is ready!
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our team members have access to your credentials or records.
You may rest assured that with HDM no hacker attacks are possible.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to propose the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from CSV to SpiceCSM
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in SpiceCSM.Next
Sustained relation between object and people
When migrating your data from CSV to SpiceCSM we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CSV to SpiceCSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to SpiceCSM work
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Prepare
Sign up and go to our migration tool.
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Link CSV
Pick and connect your CSV service desk with HDM.
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Connect SpiceCSM
Grant the right to access your SpiceCSM account.
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Detail your business needs
Let us know exactly what components of your migration you wish to fine-tune
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Get your needs estimated
We will analyze your case and send you with a the overall cost and a scope of tasks.
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Migrate from CSV to SpiceCSM all data
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your SpiceCSM import
Our staff would be more than happy to run a customized migration in case you have particular demands.
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