CSV to ServiceTonic
migration service
Trouble-free , no special skill set or coding required. A complete CSV to ServiceTonic data migration instrument.
CSV to ServiceTonic
The best CSV to ServiceTonic tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just decide on the records you need to transfer and start the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the wonders happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer support details.Automated tool
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.
Link the help desks, choose data, click ok, and the migration is ready!
Data maintenance
Your information migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members can see your credentials or records.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks it will be possible to choose what goes where, when it goes, and how.
Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to propose the most effective migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from CSV to ServiceTonic
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in ServiceTonic.Next
Retained connection between object and people
When migrating your records from CSV to ServiceTonic we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CSV to ServiceTonic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CSV to ServiceTonic work
-
Get ready
Sign up and go to our migration tool.
-
Connect CSV
Pick and link your CSV support desk with HDM.
-
Connect ServiceTonic
Grant the right to access your ServiceTonic account.
-
Outline your needs
Let us know exactly what elements of your migration you wish to fine-tune
-
Have your needs estimated
We'll investigate your case and get back to you with a price range and a scope of work.
-
Migrate from CSV to ServiceTonic all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceTonic import
Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
3 Strategies to Follow When Switching Help Desks
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…
Data Migration 101
Post Migration Checklist – Here’s What You Should Do
So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…
Data Migration 101
Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?
If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…