CSV to ReadyDesk
migration service
Smooth , no special expertise or programming required. A complete CSV to ReadyDesk data migration software.
CSV to ReadyDesk
Your best tool for CSV to ReadyDesk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and observe the magic happening.Record completion
Migrate your help desk records in full to make certain that no ticket has lost critical customer service information.Automated migration
Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool is as easy to use as possible.
Link the platforms, pick data, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
You data is key which is why we developed a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Record mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Simple & effective
In only a few clicks it will be possible to pick what goes where, when it goes, and in what order.
Our tech engineers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from CSV to ReadyDesk
Strong security of your information
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in ReadyDesk.Next
Maintained relation between object and people
When migrating your data from CSV to ReadyDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CSV to ReadyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to ReadyDesk work
-
Prepare
Register and go to our migration wizard.
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Connect CSV
Select and connect your CSV service desk with HDM.
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Connect ReadyDesk
Grant access to your ReadyDesk account.
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Clarify your needs
Let us understand precisely what components of your migration you wish to modify
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Get your requirements estimated
We will analyze your application and send you with a price and a scope of work.
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Migrate from CSV to ReadyDesk all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your ReadyDesk import
Our staff would be more than happy to run a personalized migration if you have special demands.
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