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CSV to NetResults Tracker
migration service

Trouble-free , no special knowledge or coding required. A complete CSV to NetResults Tracker data migration tool.

More details

The best CSV to NetResults Tracker tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on the records you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and see the miracle happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer service details.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach your source and target, choose what you want to migrate and let the system do the rest for you.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our employees have see your credentials or other information.

You can be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from CSV to NetResults Tracker

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in NetResults Tracker.

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When migrating your records from CSV to NetResults Tracker we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to NetResults Tracker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to NetResults Tracker work

  • Get ready

    Register and go to our migration tool.

  • Pick and connect your CSV support desk with HDM.

  • Connect NetResults Tracker

    Give access to your NetResults Tracker account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you want to modify

  • Have your requirements estimated

    We'll analyze your application and get back to you with a total price and a scope of work.

  • Migrate from CSV to NetResults Tracker all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your NetResults Tracker import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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