CSV to Kundo
migration service

Smooth , no special know how or coding required. A complete CSV to Kundo data migration tool.

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Your best tool for CSV to Kundo data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as possible.

Attach the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

You data is everything which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from CSV to Kundo

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Kundo.

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Retained association between object and people

When migrating your data from CSV to Kundo we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CSV to Kundo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to Kundo work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and connect your CSV service desk with HDM.

  • Give the right to access your Kundo account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We'll investigate your application and send you with a price and a scope of work.

  • Migrate from CSV to Kundo everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Kundo import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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