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CSV to Jira Ops
migration service

Trouble-free , no special know how or coding required. A complete CSV to Jira Ops data migration tool.

More details

The best CSV to Jira Ops tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing vital customer support details.
Automated tool

Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.

Link the help desks, pick data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you left it.

Security is paramount

Information is key which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to select the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from CSV to Jira Ops

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Jira Ops.

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Sustained connectivity between object and people

When migrating your records from CSV to Jira Ops we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to Jira Ops work

  • Get ready

    Register and go to our migration tool.

  • Pick and link your CSV support desk with HDM.

  • Grant the right to access your Jira Ops account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you wish to adjust

  • Get your needs estimated

    We'll analyze your application and get back to you with a price and a scope of work.

  • Migrate from CSV to Jira Ops everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Jira Ops import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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