CSV to Issuetrak
migration service
Trouble-free , no special know how or programming required. A complete CSV to Issuetrak data migration software.
CSV to Issuetrak
The best CSV to Issuetrak tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise required. Just choose what data will go to the new solution and see the miracle happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer support information.Automated tool
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool simple to use as it can possibly be.
Attach the platforms, choose data, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is key which is why we developed a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except providing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from CSV to Issuetrak
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Issuetrak.Next
Retained connection between object and people
When migrating your records from CSV to Issuetrak we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CSV to Issuetrak
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CSV to Issuetrak work
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Get ready
Sign up and go to our migration software.
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Link CSV
Select and link your CSV service desk with HDM.
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Connect Issuetrak
Grant the right to access your Issuetrak account.
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Describe your business needs
Let us know what components of your migration you wish to fine-tune
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Get your requirements estimated
We will investigate your case and send you with a the overall cost and a scope of work.
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Migrate from CSV to Issuetrak everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Issuetrak import
Our team would be more than happy to perform a custom migration in case you have special requirements.
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