CSV to Helppier
migration service

Trouble-free , no special knowledge or coding required. A complete CSV to Helppier data migration tool.

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The best CSV to Helppier tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer support information.
Simple and easy process

No need to worry about scripting or constantly control each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and let the tool do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in control

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from CSV to Helppier

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Helppier.

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Maintained association between object and people

When migrating your records from CSV to Helppier we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to Helppier work

  • Get ready

    Register and go to our migration service.

  • Pick and link your CSV service desk with HDM.

  • Give access to your Helppier account.

  • Outline your requirements

    Let us know exactly what components of your migration you would like to adjust

  • Get your preferences estimated

    We shall research your case and get back to you with a total price and a scope of tasks.

  • Migrate from CSV to Helppier all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Helppier import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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