CSV to HelpDesk
Smooth, no special expertise or programming required. A complete CSV to HelpDesk data migration tool.
Your best tool for CSV to HelpDesk data migrationNo need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resourcesSkip complex data audit and tool development processes. Just decide on the records you need to migrate and start the transition right away.
Effortless migrationNo special knowledge or skill required. Just select what data will go to the new platform and see the miracle happening.
Record completionMigrate your help desk info in full to make certain that no ticket has lost critical customer support details.
Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Attach the help desks, select records, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we developed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Simple & effective
In only a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Good service first
Outside of producing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from CSV to HelpDesk
Strong security of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and even custom fields, thus helping you to make sure that the records end up being in the right destinations in HelpDesk.
Maintained connection between object and peopleWhen migrating your data from CSV to HelpDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from CSV to HelpDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to HelpDesk work
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from CSV to HelpDesk.
Fill in the form with required credentials to permit our data migration tool to fetch information from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs.
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HelpDesk all data
When everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from CSV to HelpDesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a specialist run your HelpDesk import
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