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CSV to HEAT software
migration service

Trouble-free , no special skill set or programming required. A complete CSV to HEAT software data migration software.

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The best CSV to HEAT software tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick customer info you need to transfer and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer support information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just attach your source and target, choose what you want to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from CSV to HEAT software

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in HEAT software.

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Maintained association between object and people

When migrating your records from CSV to HEAT software we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to HEAT software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to HEAT software work

  • Get ready

    Sign-up and go to our migration software.

  • Connect CSV

    Pick and link your CSV service desk with HDM.

  • Connect HEAT software

    Grant access to your HEAT software account.

  • Describe your needs

    Let us know what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We will investigate your application and send you with a cost and a scope of tasks.

  • Migrate from CSV to HEAT software all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your HEAT software import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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