CSV to FocalScope
migration service
Smooth , no special expertise or programming required. A complete CSV to FocalScope data migration tool.
CSV to FocalScope
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.Full & Precise
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of informationReasons to use Help Desk Migration to switch from CSV to FocalScope
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in FocalScope.Next
Maintained relation between object and people
When migrating your data from CSV to FocalScope we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CSV to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from CSV to FocalScope work
Prepare
Sign-up and go to our migration software.
Connect CSV
Choose and link your CSV support desk with HDM.
Connect FocalScope
Grant the right to access your FocalScope account.
Explain your requirements
Let us understand precisely what components of your migration you wish to adjust
Have your requirements estimated
We shall research your case and send you with a the overall cost and a scope of work.
Migrate from CSV to FocalScope everything
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your FocalScope import
Our staff would be more than happy to run a customized migration if you have special demands.
Get a price estimation