CSV to elevio
migration service

Effortless , no special knowledge or coding required. A complete CSV to elevio data migration software.

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Your best tool for CSV to elevio data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on customer info you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and observe the wonders happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost critical customer service information.
Simple and easy procedure

No need to worry about coding or constantly control each piece of info moved.

Just attach both platforms, tick what you need to take to a new database and let the tool deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we developed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a few clicks it will be possible to pick what goes where, when it goes, and how.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Great service first

Apart from providing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from CSV to elevio

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in elevio.

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Retained connectivity between object and people

When migrating your data from CSV to elevio we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to elevio work

  • Prepare

    Register and go to our migration service.

  • Connect CSV

    Pick and connect your CSV service desk with HDM.

  • Connect elevio

    Grant the right to access your elevio account.

  • Explain your needs

    Let us know exactly what aspects of your migration you want to modify

  • Have your requirements estimated

    We shall research your case and get back to you with a total price and a scope of tasks.

  • Migrate from CSV to elevio all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your elevio import

Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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