CSV to Elementool Help Desk
migration service
Extremely easy , no special expertise or coding required. A complete CSV to Elementool Help Desk data migration instrument.
CSV to Elementool Help Desk
The best CSV to Elementool Help Desk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the miracle happening.Data completion
Transfer your help desk records in full to make sure that no ticket has lost vital customer service information.Simple and easy process
No need to worry about coding or constantly control each piece of info transferred.
Just link both platforms, tick what you want to migrate and allow the system do the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.
Security is paramount
You data is key which is why we created a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from CSV to Elementool Help Desk
Strong safety of your information
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Elementool Help Desk.Next
Sustained association between object and people
When migrating your records from CSV to Elementool Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CSV to Elementool Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CSV to Elementool Help Desk work
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Get ready
Register and go to our migration service.
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Connect CSV
Select and connect your CSV service desk with HDM.
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Connect Elementool Help Desk
Grant the right to access your Elementool Help Desk account.
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Detail your needs
Let us understand precisely what parts of your migration you wish to modify
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Get your preferences estimated
We will analyze your case and get back to you with a total price and a scope of work.
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Migrate from CSV to Elementool Help Desk everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Elementool Help Desk import
Our team would be more than happy to run a custom migration if you have particular demands.
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