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CSV to E-Helpdesk Support
migration service

Effortless , no special expertise or programming required. A complete CSV to E-Helpdesk Support data migration instrument.

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Your best tool for CSV to E-Helpdesk Support data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just choose what data you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and enjoy the wonders happening.
Record completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Link the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your customer info comes complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members can see your credentials or other information.

You can rest assured that with HDM no hacker attacks will take place.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks it is possible to select what goes where, when it starts, and in what order.

Our software considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from CSV to E-Helpdesk Support

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in E-Helpdesk Support.

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Maintained relation between object and people

When migrating your data from CSV to E-Helpdesk Support we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to E-Helpdesk Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to E-Helpdesk Support work

  • Prepare

    Register and go to our migration software.

  • Pick and link your CSV support desk with HDM.

  • Connect E-Helpdesk Support

    Give access to your E-Helpdesk Support account.

  • Describe your needs

    Let us know exactly what components of your migration you wish to modify

  • Get your needs estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Migrate from CSV to E-Helpdesk Support everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your E-Helpdesk Support import

Our staff would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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