CSV to EBC Group
migration service
Effortless , no special know how or coding required. A complete CSV to EBC Group data migration tool.
CSV to EBC Group
Your best tool for CSV to EBC Group data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to move and start the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the target system and enjoy the magic happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer service information.Simple and easy process
You don’t have to bother about coding or continuously watch each record transferred.
Just attach your source and target, choose what you want to migrate and let the Migration Wizard deal with the rest for you.
Data maintenance
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members have access to your credentials or records.
You may be certain with HDM no data breaches will take place.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we aim to propose the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from CSV to EBC Group
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in EBC Group.Next
Maintained connection between object and people
When migrating your data from CSV to EBC Group we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CSV to EBC Group
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to EBC Group work
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Prepare
Register and go to our migration tool.
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Connect CSV
Opt and connect your CSV service desk with HDM.
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Connect EBC Group
Grant the right to access your EBC Group account.
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Explain your business needs
Let us understand precisely what aspects of your migration you would like to fine-tune
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Get your preferences estimated
We will investigate your application and send you with a cost and a scope of work.
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Migrate from CSV to EBC Group all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your EBC Group import
Our staff would be more than happy to perform a personalized migration if you have particular needs.
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