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CSV to Domotz PRO
migration service

Smooth , no special knowledge or coding required. A complete CSV to Domotz PRO data migration tool.

More details

Your best tool for CSV to Domotz PRO data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and observe the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing critical customer service information.
Automated migration

Scared that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Connect the platforms, choose data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

Information is key which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from CSV to Domotz PRO

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Domotz PRO.

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Sustained connectivity between object and people

When migrating your data from CSV to Domotz PRO we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CSV to Domotz PRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to Domotz PRO work

  • Prepare

    Register and go to our migration service.

  • Opt and connect your CSV service desk with HDM.

  • Connect Domotz PRO

    Grant access to your Domotz PRO account.

  • Explain your requirements

    Let us know exactly what components of your migration you wish to adjust

  • Get your requirements estimated

    We'll analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from CSV to Domotz PRO all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Domotz PRO import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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