CSV to Deskero
migration service

Effortless , no special knowledge or programming required. A complete CSV to Deskero data migration software.

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Your best tool for CSV to Deskero data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just pick what data you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and enjoy the wonders happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer service information.
Effortless process

No need to worry about coding or constantly control each record transferred.

Just attach both platforms, tick what you want to take to a new database and allow the system deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is everything which is why we created a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from CSV to Deskero

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Deskero.

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Maintained connectivity between object and people

When migrating your data from CSV to Deskero we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to Deskero work

  • Prepare

    Register and go to our migration wizard.

  • Select and connect your CSV service desk with HDM.

  • Connect Deskero

    Give the right to access your Deskero account.

  • Describe your requirements

    Let us know exactly what aspects of your migration you would like to adjust

  • Have your preferences estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from CSV to Deskero all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Deskero import

Our staff would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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