CSV to DeskCenter Management Suite
migration service

Extremely easy, no special know how or coding required. A complete CSV to DeskCenter Management Suite data migration tool.

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The best CSV to DeskCenter Management Suite tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing essential customer service information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link both platforms, pick what you want to migrate and let the Migration Wizard deal with the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is key which is why we designed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from CSV to DeskCenter Management Suite

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus letting you make sure that the records end up in the right places in DeskCenter Management Suite.

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Maintained connection between object and people

When migrating your records from CSV to DeskCenter Management Suite we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to DeskCenter Management Suite work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and connect your CSV service desk with HDM.

  • Give the right to access your DeskCenter Management Suite account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you would like to adjust

  • Get your needs estimated

    We shall research your application and send you with a total price and a scope of work.

  • Migrate from CSV to DeskCenter Management Suite everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your DeskCenter Management Suite import

Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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