CSV to Connex One
migration service
Extremely easy , no special expertise or programming required. A complete CSV to Connex One data migration tool.
CSV to Connex One
The best CSV to Connex One tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and observe the magic happening.Data completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer service information.Automated tool
Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool user friendly as possible.
Attach the help desks, select records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their prior connections untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
You data is everything which is why we created a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Simple & effective
In only a few clicks it is possible to pick what goes where, when it goes, and in what order.
Our developers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Outside of producing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from CSV to Connex One
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Connex One.Next
Maintained connectivity between object and people
When migrating your records from CSV to Connex One we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from CSV to Connex One
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CSV to Connex One work
-
Get ready
Register and go to our migration wizard.
-
Connect CSV
Select and connect your CSV service desk with HDM.
-
Connect Connex One
Grant access to your Connex One account.
-
Express your business needs
Let us understand precisely what parts of your migration you would like to modify
-
Have your preferences estimated
We will analyze your application and get back to you with a price and a scope of work.
-
Migrate from CSV to Connex One everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Connex One import
Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Help Desk System Reviews
Picking the Best Help Desk Software for a Small Business
There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…