CSV to Comm100 Help Desk
migration service

Effortless , no special knowledge or coding required. A complete CSV to Comm100 Help Desk data migration instrument.

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Your best tool for CSV to Comm100 Help Desk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on the records you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and see the wonders happening.
Record completion
Migrate your help desk info in full to ensure that no ticket is missing critical customer service information.
Automated migration

Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool accessible as possible.

Link the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

You data is key which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from CSV to Comm100 Help Desk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Comm100 Help Desk.

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Maintained connection between object and people

When migrating your data from CSV to Comm100 Help Desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CSV to Comm100 Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to Comm100 Help Desk work

  • Prepare

    Sign-up and go to our migration tool.

  • Opt and connect your CSV service desk with HDM.

  • Grant the right to access your Comm100 Help Desk account.

  • Detail your needs

    Let us know exactly what elements of your migration you want to modify

  • Get your requirements estimated

    We'll investigate your application and get back to you with a cost and a scope of work.

  • Migrate from CSV to Comm100 Help Desk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Comm100 Help Desk import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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