CSV to CMDBuild
migration service
Smooth , no special knowledge or programming required. A complete CSV to CMDBuild data migration tool.
CSV to CMDBuild
Your best tool for CSV to CMDBuild data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and enjoy the magic happening.Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer service information.Simple and easy process
You don’t have to bother about coding or continuously watch each piece of info moved.
Just attach both platforms, tick what you need to migrate and let the tool deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.
Data safety is paramount
Information is everything which is why we developed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You’re in charge
Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In only a few buttons to press it is possible to select the data arrangement, when it starts, and how.
Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Great service first
Except providing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from CSV to CMDBuild
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in CMDBuild.Next
Retained relation between object and people
When migrating your data from CSV to CMDBuild we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CSV to CMDBuild
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to CMDBuild work
-
Prepare
Register and go to our migration software.
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Connect CSV
Choose and connect your CSV service desk with HDM.
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Link CMDBuild
Give the right to access your CMDBuild account.
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Clarify your requirements
Let us know exactly what elements of your migration you want to tweak
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Have your requirements estimated
We shall analyze your application and send you with a the overall cost and a scope of tasks.
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Migrate from CSV to CMDBuild all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your CMDBuild import
Our staff would be more than happy to run a custom migration if you have special needs.
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