CSV to bold360
migration service

Effortless , no special know how or programming required. A complete CSV to bold360 data migration software.

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Your best tool for CSV to bold360 data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer service details.
Effortless procedure

No need to worry about scripting or constantly watch each piece of info transferred.

Just link your source and target, tick what you want to take to a new database and let the Migration Wizard do the rest for you.

Data maintenance

Your customer info migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your credentials or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from CSV to bold360

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in bold360.

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Sustained relation between object and people

When migrating your data from CSV to bold360 we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CSV to bold360 work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect CSV

    Pick and connect your CSV support desk with HDM.

  • Connect bold360

    Give the right to access your bold360 account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you need to modify

  • Have your requirements estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from CSV to bold360 everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your bold360 import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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