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CSV to AzureDesk
migration service

Trouble-free , no special expertise or programming required. A complete CSV to AzureDesk data migration software.

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The best CSV to AzureDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply pick what data you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the magic happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost essential customer service details.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface accessible as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from CSV to AzureDesk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in AzureDesk.

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Retained connectivity between object and people

When migrating your records from CSV to AzureDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CSV to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to AzureDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect CSV

    Opt and connect your CSV support desk with HDM.

  • Give the right to access your AzureDesk account.

  • Outline your business needs

    Let us know exactly what components of your migration you need to fine-tune

  • Get your requirements estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from CSV to AzureDesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your AzureDesk import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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