CSV to Awesome Support
Effortless, no special knowledge or coding required. A complete CSV to Awesome Support data migration software.
Your best tool for CSV to Awesome Support data migrationNo need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resourcesSkip the platform analysis and code development processes. Just decide on the records you need to move and start the transition right away.
Simple migrationNo tech knowledge or skill needed. Just choose what data will go to the new platform and see the magic happening.
Record completionMove your help desk records in full to make sure that no ticket has lost vital customer service information.
You don’t have to bother about scripting or constantly watch each record transferred.
Just attach both platforms, pick what you want to migrate and allow the tool do the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is priority
You data is everything which is why we developed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from CSV to Awesome Support
Strong privacy of your informationThe migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard as well as custom fields, thus letting you ensure that the records end up in the right places in Awesome Support.
Retained relation between object and peopleWhen migrating your data from CSV to Awesome Support we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from CSV to Awesome Support
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from CSV to Awesome Support work
Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from CSV to Awesome Support.
Fill out the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
Link Awesome Support
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences.
Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Awesome Support everything
When everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from CSV to Awesome Support.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a professional run your Awesome Support import
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