CSV to Artologik HelpDesk
migration service

Trouble-free , no special knowledge or coding required. A complete CSV to Artologik HelpDesk data migration tool.

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The best CSV to Artologik HelpDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply pick what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.
Data completion
Migrate your help desk records in full to make sure that no ticket is missing essential customer service information.
Automated tool

Scared that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have access to your passwords or records.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from CSV to Artologik HelpDesk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Artologik HelpDesk.

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Maintained relation between object and people

When migrating your records from CSV to Artologik HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CSV to Artologik HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to Artologik HelpDesk work

  • Get ready

    Register and go to our migration tool.

  • Choose and connect your CSV service desk with HDM.

  • Grant the right to access your Artologik HelpDesk account.

  • Describe your requirements

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from CSV to Artologik HelpDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Artologik HelpDesk import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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