CSV to Amazon Redshift
migration service

Trouble-free , no special knowledge or programming required. A complete CSV to Amazon Redshift data migration tool.

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The best CSV to Amazon Redshift tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose what data you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and enjoy the magic happening.
Data completion
Move your help desk data in full to make sure that no ticket is missing essential customer service information.
Easy procedure

You don’t have to bother about coding or constantly control each record transferred.

Just link both platforms, choose what you want to migrate and let the Migration Wizard do the remainder.

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we designed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from CSV to Amazon Redshift

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Amazon Redshift.

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Retained association between object and people

When migrating your records from CSV to Amazon Redshift we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CSV to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to Amazon Redshift work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and connect your CSV service desk with HDM.

  • Connect Amazon Redshift

    Give the right to access your Amazon Redshift account.

  • Detail your needs

    Let us know exactly what parts of your migration you want to modify

  • Get your needs estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Migrate from CSV to Amazon Redshift everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Amazon Redshift import

Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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