CSV to Agiloft
migration service

Trouble-free, no special expertise or coding required. A complete CSV to Agiloft data migration instrument.

More details

The best CSV to Agiloft tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the miracle happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing critical customer support details.
Effortless procedure

No need to worry about coding or continuously control each piece of info moved.

Just link both platforms, tick what you want to migrate and allow the Migration Wizard do the remainder.

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is key which is why we designed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from CSV to Agiloft

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields, thus letting you be sure that the data end up being in the right destinations in Agiloft.

Next

When migrating your records from CSV to Agiloft we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from CSV to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CSV to Agiloft work

  • Get ready

    Register and go to our migration tool.

  • Choose and link your CSV support desk with HDM.

  • Grant the right to access your Agiloft account.

  • Clarify your needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Get your needs estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from CSV to Agiloft everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Agiloft import

Our team would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Why Do Companies Switch Customer Service Software? Top Reasons Explained

Let’s be clear: businesses embrace the customer requirements or go dark. When the tweaks of the workflows bring no joy, the migration to another help…

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

Book a Call
cancel
%s
— %s