CS for SharePoint to Salesforce Service Cloud
migration service

Trouble-free , no special know how or coding required. A complete CS for SharePoint to Salesforce Service Cloud data migration tool.

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Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from CS for SharePoint to Salesforce Service Cloud

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Salesforce Service Cloud.

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When migrating your records from CS for SharePoint to Salesforce Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from CS for SharePoint to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from CS for SharePoint to Salesforce Service Cloud work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from CS for SharePoint to Salesforce Service Cloud.

  • Fill out the form with required credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect Salesforce Service Cloud

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    When everything's tested, determine a quiet time with the least load on the support department and begin migrating from CS for SharePoint to Salesforce Service Cloud.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Salesforce Service Cloud import

Our team would be more than happy to perform a custom migration if you have special requirements.
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