Crrux to Solvemate
migration service

Smooth , no special skill set or coding required. A complete Crrux to Solvemate data migration instrument.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to migrate data from Crrux to Solvemate

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Solvemate.

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Maintained connection between object and people

When migrating your data from Crrux to Solvemate we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Crrux to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Crrux to Solvemate work

  • Prepare

    Register and go to our migration service.

  • Choose and connect your Crrux service desk with HDM.

  • Connect Solvemate

    Grant access to your Solvemate account.

  • Clarify your needs

    Let us know exactly what elements of your migration you wish to modify

  • Have your needs estimated

    We will analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from Crrux to Solvemate all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Solvemate import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation
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