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Conversocial to TOPdesk
migration service

Extremely easy , no special expertise or coding required. A complete Conversocial to TOPdesk data migration tool.

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The best Conversocial to TOPdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and observe the magic happening.
Data completion
Transfer your help desk records in full to make certain that no ticket has lost critical customer service information.
Effortless procedure

You don’t have to bother about scripting or continuously control each record moved.

Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard do the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

Information is key which is why we designed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer service, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Conversocial to TOPdesk

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in TOPdesk.

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Sustained relation between object and people

When migrating your records from Conversocial to TOPdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Conversocial to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Conversocial to TOPdesk work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Conversocial to TOPdesk.

  • Fill out the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect TOPdesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk everything

    When everything's tested, choose a quiet time with the least load on the support department and begin migrating from Conversocial to TOPdesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your TOPdesk import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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