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Conversocial to Snappy
migration service

Smooth , no special expertise or coding required. A complete Conversocial to Snappy data migration instrument.

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Your best tool for Conversocial to Snappy data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose what data you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and enjoy the miracle happening.
Record completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer support information.
Simple and easy process

No need to worry about scripting or continuously watch each piece of info moved.

Just attach both platforms, pick what you want to migrate and allow the tool do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in charge

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Conversocial to Snappy

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Snappy.

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Maintained connectivity between object and people

When migrating your data from Conversocial to Snappy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Conversocial to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Conversocial to Snappy work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Conversocial

    Choose and link your Conversocial service desk with HDM.

  • Give the right to access your Snappy account.

  • Outline your requirements

    Let us know what components of your migration you wish to fine-tune

  • Have your needs estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Migrate from Conversocial to Snappy all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Snappy import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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