Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Conversocial to SerioPlus
migration service

Trouble-free , no special skill set or programming required. A complete Conversocial to SerioPlus data migration software.

More details

The best Conversocial to SerioPlus tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the new platform and observe the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer service details.
Effortless procedure

No need to worry about scripting or continuously watch each record transferred.

Just link both platforms, choose what you want to migrate and let the tool deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we designed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Conversocial to SerioPlus

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in SerioPlus.

Next

Maintained relation between object and people

When migrating your records from Conversocial to SerioPlus we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Conversocial to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Conversocial to SerioPlus work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and connect your Conversocial support desk with HDM.

  • Give access to your SerioPlus account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you want to adjust

  • Get your needs estimated

    We'll research your application and send you with a price range and a scope of work.

  • Migrate from Conversocial to SerioPlus everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your SerioPlus import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft …

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control …

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a …

Book a Call
cancel
%s
— %s