Conversocial to SolarWinds Service Desk (Samanage)
migration service
Effortless , no special knowledge or programming required. A complete Conversocial to SolarWinds Service Desk (Samanage) data migration tool.
Conversocial to SolarWinds Service Desk (Samanage)
Your best tool for Conversocial to SolarWinds Service Desk (Samanage) data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and enjoy the magic happening.Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer support information.Automated migration
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Link the platforms, select records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is key which is why we designed a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of producing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from Conversocial to SolarWinds Service Desk (Samanage)
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in SolarWinds Service Desk (Samanage).Next
Retained connection between object and people
When migrating your data from Conversocial to SolarWinds Service Desk (Samanage) we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Conversocial to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Conversocial to SolarWinds Service Desk (Samanage) work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Conversocial to SolarWinds Service Desk (Samanage).
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Link Conversocial
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) everything
Once everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Conversocial to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your SolarWinds Service Desk (Samanage) import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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