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Conversocial to Richmond ServiceDesk
migration service

Trouble-free , no special knowledge or coding required. A complete Conversocial to Richmond ServiceDesk data migration tool.

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The best Conversocial to Richmond ServiceDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose the records you need to move and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the magic happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost critical customer service information.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each record moved.

Just attach your source and target, tick what you need to migrate and let the system do the remainder.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your credentials or records.

You may be sure that with HDM no data breaches are possible.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Simple & effective

In just a few buttons to press it is possible to choose what goes where, when it goes, and how.

Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Conversocial to Richmond ServiceDesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Richmond ServiceDesk.

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Retained connectivity between object and people

When migrating your records from Conversocial to Richmond ServiceDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Conversocial to Richmond ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Conversocial to Richmond ServiceDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Conversocial

    Opt and connect your Conversocial service desk with HDM.

  • Connect Richmond ServiceDesk

    Grant the right to access your Richmond ServiceDesk account.

  • Outline your business needs

    Let us know exactly what elements of your migration you need to tweak

  • Get your requirements estimated

    We'll investigate your case and send you with a cost and a scope of tasks.

  • Migrate from Conversocial to Richmond ServiceDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Richmond ServiceDesk import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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