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Conversocial to Remedy IT Service Management
migration service

Effortless , no special know how or programming required. A complete Conversocial to Remedy IT Service Management data migration instrument.

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Your best tool for Conversocial to Remedy IT Service Management data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose customer info you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and observe the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer support information.
Effortless process

You don’t have to bother about scripting or continuously control each record transferred.

Just link both platforms, tick what you need to take to a new database and let the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

You data is everything which is why we developed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to pick the data arrangement, when it starts, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Conversocial to Remedy IT Service Management

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Remedy IT Service Management.

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Sustained connection between object and people

When migrating your data from Conversocial to Remedy IT Service Management we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Conversocial to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Conversocial to Remedy IT Service Management work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Conversocial

    Choose and link your Conversocial service desk with HDM.

  • Give the right to access your Remedy IT Service Management account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you want to fine-tune

  • Have your requirements estimated

    We shall investigate your application and get back to you with a cost and a scope of work.

  • Migrate from Conversocial to Remedy IT Service Management everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Remedy IT Service Management import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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