Conversocial to Pega Customer Service
migration service
Smooth , no special know how or coding required. A complete Conversocial to Pega Customer Service data migration instrument.
Conversocial to Pega Customer Service
Your best tool for Conversocial to Pega Customer Service data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose what data you need to transfer and start the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the target system and enjoy the wonders happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer support information.Easy procedure
You don’t have to bother about coding or continuously watch each record transferred.
Just attach both platforms, pick what you need to migrate and allow the tool do the rest for you.
Preserved connections
From sender information to phone number connection, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is priority
Information is everything which is why we created a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to select what goes where, when it goes, and how.
Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Conversocial to Pega Customer Service
Strong security of your information
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Pega Customer Service.Next
Maintained link between object and people
When migrating your data from Conversocial to Pega Customer Service we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Conversocial to Pega Customer Service
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Conversocial to Pega Customer Service work
Prepare
Register and go to our migration service.
Link Conversocial
Opt and link your Conversocial service desk with HDM.
Connect Pega Customer Service
Grant the right to access your Pega Customer Service account.
Outline your requirements
Let us know what aspects of your migration you would like to tweak
Have your preferences estimated
We'll investigate your application and send you with a the overall cost and a scope of work.
Migrate from Conversocial to Pega Customer Service all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Pega Customer Service import
Our staff would be more than happy to perform a personalized migration in case you have particular needs.
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