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Conversocial to Pega Customer Service
migration service

Smooth , no special know how or coding required. A complete Conversocial to Pega Customer Service data migration instrument.

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Your best tool for Conversocial to Pega Customer Service data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose what data you need to transfer and start the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer support information.
Easy procedure

You don’t have to bother about coding or continuously watch each record transferred.

Just attach both platforms, pick what you need to migrate and allow the tool do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

Information is everything which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to select what goes where, when it goes, and how.

Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Outside of producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Conversocial to Pega Customer Service

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Pega Customer Service.

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When migrating your data from Conversocial to Pega Customer Service we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Conversocial to Pega Customer Service

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Conversocial to Pega Customer Service work

  • Prepare

    Register and go to our migration service.

  • Opt and link your Conversocial service desk with HDM.

  • Connect Pega Customer Service

    Grant the right to access your Pega Customer Service account.

  • Outline your requirements

    Let us know what aspects of your migration you would like to tweak

  • Have your preferences estimated

    We'll investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from Conversocial to Pega Customer Service all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Pega Customer Service import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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