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Conversocial to Help Sumo
migration service

Effortless , no special skill set or coding required. A complete Conversocial to Help Sumo data migration tool.

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Your best tool for Conversocial to Help Sumo data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer service details.
Effortless procedure

You don’t have to bother about coding or constantly control each record moved.

Just link your source and target, pick what you need to migrate and allow the Migration Wizard do the rest for you.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have see your credentials or records.

You can be certain with HDM no hacker attacks are possible.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to deliver the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Conversocial to Help Sumo

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Help Sumo.

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Retained connection between object and people

When migrating your data from Conversocial to Help Sumo we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Conversocial to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Conversocial to Help Sumo work

  • Prepare

    Sign up and go to our migration service.

  • Opt and connect your Conversocial support desk with HDM.

  • Connect Help Sumo

    Grant access to your Help Sumo account.

  • Explain your needs

    Let us understand precisely what parts of your migration you would like to adjust

  • Get your requirements estimated

    We shall investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Conversocial to Help Sumo everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Help Sumo import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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