Conversocial to Groove
migration service
Effortless , no special skill set or programming required. A complete Conversocial to Groove data migration software.
Conversocial to Groove
Your best tool for Conversocial to Groove data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just decide on customer info you need to migrate and set off with the transition right away.Effortless transition process
No special expertise required. Just choose what data will go to the new platform and observe the miracle happening.Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll have to use special skills to move your info? Worry not as we made sure that our tool interface accessible as possible.
Connect the platforms, select records, click ok, and you’re done!
Intact connections
From sender information to phone number connection, your entire database will keep their prior connections intact.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
Information is everything which is why we developed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Conversocial to Groove
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Groove.Next
Maintained relation between object and people
When migrating your data from Conversocial to Groove we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Conversocial to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Conversocial to Groove work
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Prepare
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Conversocial to Groove.
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Connect Conversocial
Fill in the form with required credentials to permit our data migration tool to access data from your current help desk.
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Connect Groove
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Groove all data
When everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from Conversocial to Groove.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Groove import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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