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Conversocial to DiamanteDesk
migration service

Smooth , no special skill set or programming required. A complete Conversocial to DiamanteDesk data migration tool.

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Your best tool for Conversocial to DiamanteDesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick customer info you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and observe the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer service information.
Effortless process

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach both platforms, tick what you need to migrate and let the system deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

Information is everything which is why we designed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to pick what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Conversocial to DiamanteDesk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in DiamanteDesk.

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Retained connectivity between object and people

When migrating your data from Conversocial to DiamanteDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Conversocial to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Conversocial to DiamanteDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your Conversocial service desk with HDM.

  • Connect DiamanteDesk

    Give access to your DiamanteDesk account.

  • Detail your needs

    Let us know what components of your migration you want to tweak

  • Have your needs estimated

    We'll analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Conversocial to DiamanteDesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your DiamanteDesk import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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