Conversocial to Cention Contact Center
migration service
Extremely easy , no special expertise or coding required. A complete Conversocial to Cention Contact Center data migration instrument.
Conversocial to Cention Contact Center
The best Conversocial to Cention Contact Center tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to move and start the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.Data completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer support details.Easy process
You don’t have to bother about scripting or continuously control each record moved.
Just link both platforms, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we created a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Guided migration
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Conversocial to Cention Contact Center
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Cention Contact Center.Next
Sustained connectivity between object and people
When migrating your records from Conversocial to Cention Contact Center we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Conversocial to Cention Contact Center
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Conversocial to Cention Contact Center work
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Get ready
Sign-up and go to our migration service.
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Link Conversocial
Pick and link your Conversocial support desk with HDM.
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Link Cention Contact Center
Grant the right to access your Cention Contact Center account.
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Express your needs
Let us know what components of your migration you need to modify
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Get your preferences estimated
We'll investigate your application and get back to you with a price range and a scope of tasks.
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Migrate from Conversocial to Cention Contact Center everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Cention Contact Center import
Our team would be more than happy to run a customized migration in case you have particular needs.
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