Connex One to UVdesk
migration service
Smooth , no special knowledge or coding required. A complete Connex One to UVdesk data migration instrument.
Connex One to UVdesk
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.Optimal & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of informationReasons to use Help Desk Migration to switch from Connex One to UVdesk
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in UVdesk.Next
Retained connection between object and people
When migrating your data from Connex One to UVdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Connex One to UVdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Connex One to UVdesk work
Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Connex One to UVdesk.
Connect Connex One
Complete the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
Link UVdesk
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to UVdesk all data
When everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from Connex One to UVdesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your UVdesk import
Our staff would be more than happy to run a custom migration in case you have particular needs.
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