Connex One to Sightcall
migration service

Effortless , no special know how or coding required. A complete Connex One to Sightcall data migration tool.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from Connex One to Sightcall

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Sightcall.

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Maintained connection between object and people

When migrating your data from Connex One to Sightcall we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Connex One to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Connex One to Sightcall work

  • Prepare

    Sign up and go to our migration tool.

  • Select and link your Connex One support desk with HDM.

  • Give the right to access your Sightcall account.

  • Outline your business needs

    Let us know what elements of your migration you need to modify

  • Have your needs estimated

    We shall investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from Connex One to Sightcall all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Sightcall import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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