Connex One to ServiceDesk Plus
migration service

Extremely easy , no special know how or programming required. A complete Connex One to ServiceDesk Plus data migration instrument.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from Connex One to ServiceDesk Plus

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in ServiceDesk Plus.

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Maintained relation between object and people

When migrating your records from Connex One to ServiceDesk Plus we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Connex One to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Connex One to ServiceDesk Plus work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Connex One to ServiceDesk Plus.

  • Fill out the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect ServiceDesk Plus

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceDesk Plus all data

    When everything's validated, determine a quiet time with the least load on the support department and start migrating from Connex One to ServiceDesk Plus.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServiceDesk Plus import

Our team would be more than happy to perform a customized migration if you have particular demands.
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