Connex One to Re:Desk
migration service

Effortless , no special knowledge or coding required. A complete Connex One to Re:Desk data migration tool.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Connex One to Re:Desk

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Re:Desk.

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When migrating your data from Connex One to Re:Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Connex One to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Connex One to Re:Desk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Connex One

    Select and link your Connex One support desk with HDM.

  • Connect Re:Desk

    Grant access to your Re:Desk account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your needs estimated

    We'll analyze your case and send you with a cost and a scope of work.

  • Migrate from Connex One to Re:Desk everything

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Re:Desk import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation
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