Connex One to OneDesk
migration service

Trouble-free , no special expertise or programming required. A complete Connex One to OneDesk data migration software.

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Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from Connex One to OneDesk

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in OneDesk.

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Maintained association between object and people

When migrating your records from Connex One to OneDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Connex One to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Connex One to OneDesk work

  • Get ready

    Sign up and go to our migration software.

  • Choose and connect your Connex One service desk with HDM.

  • Grant the right to access your OneDesk account.

  • Express your needs

    Let us know what elements of your migration you need to fine-tune

  • Get your requirements estimated

    We'll analyze your application and send you with a total price and a scope of work.

  • Migrate from Connex One to OneDesk everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your OneDesk import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation
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