Connex One to Kustomer
migration service

Smooth , no special skill set or programming required. A complete Connex One to Kustomer data migration instrument.

More details
Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to migrate data from Connex One to Kustomer

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Kustomer.

Next

Retained association between object and people

When migrating your data from Connex One to Kustomer we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Connex One to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Connex One to Kustomer work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and connect your Connex One service desk with HDM.

  • Give the right to access your Kustomer account.

  • Explain your business needs

    Let us know what parts of your migration you want to tweak

  • Have your requirements estimated

    We will analyze your application and send you with a total price and a scope of work.

  • Migrate from Connex One to Kustomer all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Kustomer import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Help Desk Migration Checklist: Essential Steps You Should Take

April 5, 2018

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical specs on both sides, thus there’s always room for bugs or mistakes. However, with a little bit of preparation, you can mitigate some risks and make the transition much smoother. …

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

January 30, 2020

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the same time, there are also paid tools like Help Desk Migration that provide complete solutions for seamless data transitions. What’s the difference? Today, we decided to compare our Migration Wizard …

Helpdesk with Chat: Easy Way to Better Customer Service

Helpdesk with Chat: Easy Way to Better Customer Service

April 17, 2018

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response within the first hour after reaching out seems like an ordinary thing to a customer. Unfortunately, companies often fail to meet this expectation. Helpdesk with chat comes out as a …

Book a Call
cancel
%s
— %s