Connex One to Kapdesk
migration service

Trouble-free , no special know how or programming required. A complete Connex One to Kapdesk data migration software.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from Connex One to Kapdesk

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Kapdesk.

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Sustained connectivity between object and people

When migrating your records from Connex One to Kapdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Connex One to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Connex One to Kapdesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Connex One

    Choose and link your Connex One support desk with HDM.

  • Connect Kapdesk

    Give access to your Kapdesk account.

  • Express your needs

    Let us know what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We'll analyze your application and get back to you with a price range and a scope of work.

  • Migrate from Connex One to Kapdesk all data

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Kapdesk import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation
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