Connex One to Dezide
migration service

Smooth , no special know how or coding required. A complete Connex One to Dezide data migration software.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to migrate data from Connex One to Dezide

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Dezide.

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Maintained connectivity between object and people

When migrating your data from Connex One to Dezide we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Connex One to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Connex One to Dezide work

  • Prepare

    Register and go to our migration service.

  • Connect Connex One

    Opt and link your Connex One service desk with HDM.

  • Connect Dezide

    Grant the right to access your Dezide account.

  • Express your needs

    Let us know what components of your migration you want to adjust

  • Get your requirements estimated

    We shall research your case and send you with a price range and a scope of tasks.

  • Migrate from Connex One to Dezide all data

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Dezide import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation
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