Connex One to CustomerFirst
migration service

Extremely easy , no special expertise or programming required. A complete Connex One to CustomerFirst data migration instrument.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from Connex One to CustomerFirst

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in CustomerFirst.

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When migrating your records from Connex One to CustomerFirst we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Connex One to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Connex One to CustomerFirst work

  • Get ready

    Sign-up and go to our migration software.

  • Opt and connect your Connex One service desk with HDM.

  • Give access to your CustomerFirst account.

  • Express your business needs

    Let us know exactly what parts of your migration you wish to tweak

  • Have your needs estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Connex One to CustomerFirst all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your CustomerFirst import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation
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